FAQ

Whether you have oily, dry, sensitive, aging, or acne-prone skin, Agave Phoenix is the ideal solution for you. Beyond being produced and tested to suit all skin types, even the most sensitive, Agave Phoenix is formulated to help with a variety of skin concerns, from dull skin to dark spots. You can find more information about the benefits of each product on its specific page.

To ensure that no undesirable substances could cause a reaction with our products, all of them have been tested (on humans, not on animals). If you think you have an allergy to an ingredient, be sure to check the ingredients list on each product page or on the packaging to make sure there is no known sensitivity to that ingredient.

Due to the highly concentrated nature of our products, you will only need a small amount of it for your daily routine. Keeping your products in a dry place and away from humidity is recommended. Check the product box to know the exact shelf life.

Our products do not contain ingredients known to increase your photosensitivity. However, we still recommend sunscreen to protect your skin and keep it healthy.

If you need product recommendations based on your skin type, feel free to contact us or take our quiz!

While all our products are cruelty-free and no animal testing has been done, we do not consider ourselves vegan since certain substances that are present in our products may have come into contact with substances that are non-vegan, like milk protein.

Our subscription option will enable you to receive the products you need every period (one, two, three, or more months), so you won't ever run out of what you need. You can cancel your subscription from your account at any time. If you encounter any problems, please do not hesitate to contact us.

Currently, we only deliver to North America, but we will soon add new countries! Sign up for our newsletter to be the first to know.

Depending on where you are located in the USA, your order will be delivered in 4 to 14 days. Please refer to your delivery tracking information for more information, and, of course, if you have any specific questions, we are happy to answer them.

If you are not satisfied with our products, we offer a 30-day return guarantee with a full refund. You can read our full Returns & Refunds Policy here. If you have any questions, please feel free to contact store@agavephoenix.com.